How do you know if your brand is actually being seen? Brand awareness represents how well an audience base recognizes a brand or a product. Once a consumer is aware of a brand, they start to recognize it without assistance, set out to make a purchase, begin to prefer it over other similar brands, and establish a loyalty that spurs other purchases and also inspires recommendations to family and friends. This awareness is instrumental in your business success!
So how do you know if your brand is being seen by your audience? There are a variety of ways in which to measure if your brand is being seen. Here are a few:
1. Social Media Metrics
Your social media following gives you a sense of how broad your reach is and how many people are familiar with your brand. Your metrics also keep you aware of your general social profile and brand health. Every social media platform has its own native analytics for you to dive into.
Engagement is a measure of how people are resonating and interacting with your social media content. It is important to know whether people are actively reading your content or rather watching it slip by in their feeds. Keep in mind that without engagement, social media is just media!
Social Media Metrics can tell you whether a product or service is meeting your customer’s requirements or whether it needs to be improved. The story is the numbers, but you have to know how to analyze them. If you’re new to measuring your social media metrics, learn more in this article 11 Top Social Media Metrics to Track in 2022 by Rock Content Writer.
2. Google Analytics
Google Analytics is a free web analytics tool offered by Google to help you analyze your website traffic. It provides you with important information, numbers, and statistics to maximize your site’s performance and obtain important information about your audience, visitor behavior, what potential customers are looking for and more.
Simply put, Google Analytics puts several lines of tracking code into the code of your website. The code records various activities of your users when they visit your website, along with the attributes (such as age, gender, and interests) of those users. This information can be incorporated into reports within Google Analytics to accomplish things such as evaluating the performance of your marketing campaigns.
You’ll also know which pages are performing the best and whether or not readers are returning, staying on your site or leaving after a quick glance. Want to learn more? Here’s a Getting Started Video by Google.
3. Trade Shows/Conferences
Exhibiting at industry events is a great way to generate brand awareness. Taking a stand at an event gives you a way to interact with industry contacts on a personal level. There are usually advertising and sponsorship opportunities to help build a stronger awareness for your brand and solidify your products or services.
A good example of knowing that your brand is being seen could be how many people approached you and introduced themselves to you at your booth and say, “Hey, I’m so and so and I follow your company on Social Media” or “Hey, I would love to connect for a chat”. This is a great indicator that your brand is being seen. Take these opportunities to highlight your brand further and create even more excitement so that they would purchase your product or service.
Brand awareness is a powerful concept that can have a major impact on your marketing efforts, audience perception, and revenue. If you take the time to use the right tools, you’ll find yourself with a loyal audience that recognizes your brand, chooses your products time and time again, and recommends your business to their friends and family.
About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.