various binders on a desk on top of an open binder with the title productivity representing Tips on Using AI to Boost Productivity in Your Small Business

Tips on Using AI to Boost Productivity in Your Small Business

Artificial Intelligence (AI) is no longer just for big tech companies. Today, even the smallest businesses can harness AI to save time, reduce costs, and work smarter—not harder. Whether you’re managing a team or running things solo, AI tools can handle repetitive tasks, improve decision-making, and free you up to focus on growing your business.

Here are some practical tips on how to use AI to boost productivity in your small business—starting today.

Automate Routine Tasks

Repetitive admin tasks like scheduling meetings, sending invoices, and answering FAQs eat up valuable time. AI can handle many of these with ease.

Tools to try:

  • Calendly + AI assistants for scheduling
  • QuickBooks with AI invoicing suggestions
  • Chatbots like Tidio or Intercom to answer common customer questions

Tip: Start with one repetitive task and test an AI tool to automate it.

Streamline Content Creation

From blogs to social media posts, AI can help generate ideas, create drafts, and even write full pieces based on your input.

Tools to try:

  • ChatGPT – for brainstorming, blog writing, or social media captions
  • Grammarly – for AI-powered writing improvement
  • Copy.ai or Jasper – for website copy, ad headlines, and email templates

Tip: Use AI to generate the first draft, then add your voice and brand tone for the final version.

Enhance Customer Insights

AI tools can analyze customer behavior, reviews, and purchase history to give you actionable insights—without the need for a data science degree.

Tools to try:

  • Google Analytics with AI-powered insights
  • Zoho CRM or HubSpot Free CRM – use AI to track and predict customer interactions

Tip: Use AI-generated insights to personalize follow-ups and improve the customer experience.

Use AI Chatbots for Instant Support

Customers expect fast answers—AI chatbots can handle basic inquiries 24/7, freeing you up for more complex tasks.

Tools to try:

  • Tidio, Drift, or Zendesk AI Chat
  • Meta’s AI for Instagram/Facebook Business Messenger

Tip: Customize the chatbot to sound like your brand and connect it to live support when needed.

Organize and Manage Your Workflows

AI productivity tools help you stay organized by prioritizing tasks, managing documents, and even summarizing meeting notes.

Tools to try:

  • Notion AI – for organizing content, creating task lists, and generating summaries
  • Otter.ai – for transcribing and summarizing meetings
  • Trello + Butler (AI automation) – for managing projects with smart automations

Tip: Integrate these tools with your current apps (Google Workspace, Slack, etc.) for smoother workflows.

Get Smarter Marketing with AI

From audience targeting to content scheduling, AI makes marketing more efficient and data-driven.

Tools to try:

  • Constant Contact– for AI-powered email campaign optimization
  • Lumen5 – turn blog posts into videos automatically
  • Surfer SEO – AI-assisted blog optimization for better search rankings

Tip: Use AI to analyze your best-performing posts and repurpose them across platforms.

Final Tips: Use AI Wisely

  • Start small – Don’t try to automate everything at once.
  • Stay human – AI is a tool, not a replacement. Your personality and customer relationships still matter.

Review regularly – Track what’s working, and don’t be afraid to pivot or try new tools.

AI isn’t just a trend—it’s a game-changer for small businesses. Whether it’s creating content, organizing your day, or connecting with customers, AI can help you do more with less. Start simple, stay curious, and let technology lighten your load so you can focus on what you do best.


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

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Free Tools to Boost Your Business Marketing Today

Marketing your business doesn’t have to break the bank. In fact, some of the best tools available to grow your brand, reach new customers, and stay organized come at no cost. Whether you’re a solo entrepreneur or running a small team, these 10 free tools can give your marketing efforts a powerful boost—starting today.

The key is to avoid overwhelming yourself. Instead of trying to use everything at once, pick two or three tools that align with your immediate goals—maybe that’s improving your social media presence, launching an email newsletter, or understanding your audience better. Focus on learning how to use those tools well, integrate them into your weekly routine, and build habits that support growth.

Once you’ve got the hang of those, you’ll not only notice increased efficiency, you’ll likely see more engagement, stronger branding, and clearer data to guide your decisions. Best of all? You’ll be doing it all without spending a dime.

10 Free Tools to Boost Your Business Marketing

Canva – Design Anything in Minutes

Need graphics for social media, flyers, or emails? Canva’s free version gives you access to thousands of templates and drag-and-drop design tools. No design experience required.

  • Great for: Instagram posts, event flyers, business cards, presentations

Mailchimp – Email Marketing Made Simple

Build and manage email lists, automate follow-ups, and track engagement. Mailchimp’s free plan supports up to 500 contacts and basic email automation.

  • Great for: Newsletters, promotions, customer retention

Buffer – Easy Social Media Scheduling

Schedule posts for multiple platforms in advance and analyze performance from one dashboard. The free plan lets you manage 3 accounts and schedule up to 10 posts per platform.

  • Great for: Time-saving social media management

Google Analytics – Understand Your Website Visitors

Want to know who’s visiting your website, how they found you, and what they’re doing there? Google Analytics gives you those insights for free.

  • Great for: Tracking marketing ROI, improving your website

Google Business Profile – Show Up in Local Searches

Make sure your business appears on Google Maps and in local search results with a verified Google Business Profile. It’s essential for local marketing.

  • Great for: Local service providers, shops, and restaurants

Trello – Organize Your Marketing Projects

Keep your content ideas, social posts, and marketing calendar organized with Trello’s drag-and-drop boards. You can collaborate with team members or stay on top of solo projects.

  • Great for: Content planning, campaign tracking

Answer the Public – Know What People Are Asking

Type in a keyword and see what real questions people are asking online. It’s a great way to generate blog ideas, FAQs, and content that meets your customers’ needs.

  • Great for: SEO, content inspiration

CapCut – Free Video Editing for Reels and TikToks

Want to create short, snappy videos for social media? CapCut makes video editing super easy, with built-in templates, effects, and music.

  • Great for: Instagram Reels, TikToks, YouTube Shorts

SurveyMonkey (Free Plan) – Learn From Your Audience

Run customer satisfaction surveys or market research quickly with SurveyMonkey’s basic plan. It’s a great way to gather feedback and adjust your strategy.

  • Great for: Customer feedback, product research

ChatGPT – Brainstorm Content & Get Writing Help

Need help writing captions, blogs, or brainstorming campaign ideas? Tools like ChatGPT can help you generate content, refine messaging, or simplify complex topics.

  • Great for: Content creation, brainstorming, ad copy

You don’t need a big budget to make a big impact—what you need is strategy, consistency, and the right tools. Each of the free resources mentioned above is designed to help small business owners like you streamline your efforts, connect with your audience, and showcase your brand more effectively. Whether you’re creating engaging graphics, scheduling content, managing customer relationships, or analyzing your website traffic, these tools put powerful capabilities right at your fingertips—without draining your wallet.


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Green and black QR Codes

QR Codes with a Twist: The Secret Weapon for Small Business Marketing in 2025

Remember when QR codes first popped up and everyone was like, “Wait, what do I do with this?” Fast forward to 2025—and they’ve made a massive comeback. Personally, I believe COVID played a role in this as paper menus with QR codes and drink lists were some of the things changing consumer behavior that brought back a surge.

But this time, they’re smarter, faster, and way more fun. If you’re a small business owner looking for a low-cost, high-impact marketing tool, QR codes might just be your new best friend.

Why QR Codes Still Matter

In a world where people expect instant access to information, QR codes deliver. They’re scannable by any smartphone camera, easy to generate, and super versatile. But the real magic happens when you go beyond the basics—when you give your QR codes a twist.

Here’s how to turn these little black-and-white squares into powerful marketing machines:

Lead to Exclusive Video Content

Imagine a customer scanning a QR code on your coffee cup and landing on a 30-second video of how the beans were roasted—or a message from your team about what makes your blend special. Video builds connection, and QR codes are your shortcut to storytelling.

People love to connect with brands. Here are some use case ideas:

  • Behind-the-scenes product videos
  • Personal thank-you messages
  • Tutorials or “how it’s made” clips

Unlock Coupons & Loyalty Rewards

Why make customers dig through emails or apps for a promo code? A QR code on your receipts, flyers, or signage can lead directly to a special offer or loyalty program signup page.

Pro tip: Add some urgency with a countdown timer or “limited to first 100 uses” language.

Augmented Reality (AR) Experiences

Welcome to the future. Pair a QR code with an AR filter or experience to bring your brand to life. Maybe your product packaging launches an AR animation when scanned. Or a mural outside your shop turns into a 3D art piece.

Industries this strategy works great for:

  • Retail
  • Art & design
  • Food & beverage
  • Tourism

Smart Packaging That Sells

QR codes on packaging don’t have to be boring. Add personality by linking to:

  • A playlist curated for your product
  • Care instructions in a fun, visual format
  • Customer reviews or testimonials

This turns your packaging into an interactive, value-adding experience.

Tips for Making QR Codes Work for You

Customize your codes: Use colors, logos, and branded frames so they match your brand.

  • Test before printing: Always test your QR code to make sure it leads to the right page.
  • Use a dynamic QR code generator: These let you change the destination later—even after it’s printed. QR Code Dynamic is what I used for this blog.
  • Track performance: Use QR code platforms that offer analytics so you can measure what’s working.

QR codes aren’t just a shortcut—they’re a connection point. In 2025, the businesses that win are the ones that create memorable, shareable moments. By giving your QR codes a twist, you’re not just giving people a link—you’re inviting them into your world.

So go ahead—slap that code on a sticker, a sandwich wrapper, or your storefront window—and let it do the heavy lifting. Share what’s worked best for you!


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

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The Power of Storytelling: How to Use Your Brand’s Story to Attract Customers

Every small business has a unique story to tell. Whether it’s the inspiration behind your brand, the challenges you’ve overcome, or the passion that drives you, storytelling is a powerful way to connect with customers on a deeper level. A compelling brand narrative makes your business more relatable, builds trust, and ultimately drives sales. Here’s how to craft an engaging story that resonates with your audience.

Why Storytelling Matters in Marketing

Consumers today don’t just buy products or services—they invest in brands they connect with. A well-told story can:

  • Differentiate your business from competitors.
  • Create emotional connections that foster customer loyalty.
  • Make your brand more memorable and shareable.
  • Build trust and authenticity in an increasingly skeptical marketplace.

Tips for Crafting an Engaging Brand Narrative

  • Define Your “Why”
  • What inspired you to start your business?
  • What problem are you solving for your customers?
  • How do your values and mission shape your brand?

Make It Personal

  • Share real experiences, struggles, and triumphs that led to your success.
  • Use personal anecdotes to make your brand more human and relatable.
  • Feature key team members or customers who have played a role in your journey.

Keep It Authentic

  • Avoid over-polishing your story—customers appreciate honesty and transparency.
  • Don’t be afraid to highlight challenges and setbacks, as they make your success more inspiring.

Stay true to your brand’s voice and values.

  • Engage with Visuals
  • Use high-quality photos, videos, or behind-the-scenes content to bring your story to life.
  • Create short-form videos for social media that showcase your journey, process, or impact.
  • Feature before-and-after images if applicable to your business (e.g., a bakery showing cake transformations or a contractor showing home renovations).

Incorporate Storytelling Across Marketing Channels

  • Website: Have an “About Us” page that tells your brand’s story in an engaging way.
  • Social Media: Share customer testimonials, behind-the-scenes moments, and founder stories.
  • Email Marketing: Send storytelling-driven emails that highlight your journey, special milestones, or customer success stories.
  • Blog Content: Write detailed blog posts about how your business started, challenges you’ve overcome, or the impact you’re making.

Encourage Customers to Share Their Stories

  • Feature user-generated content and testimonials from happy customers.
  • Ask for and share customer success stories that align with your brand’s mission.
  • Run a social media campaign encouraging customers to share how your product or service has impacted them.

Storytelling isn’t just about marketing—it’s about creating meaningful connections with your audience. A well-crafted brand story can attract loyal customers, inspire engagement, and set your business apart. Start sharing your journey today, and watch how storytelling transforms your brand’s impact.

How do you use storytelling in your business?


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

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Kick Off the New Year with Fresh Goals: SMART Marketing for 2025

The start of a new year is the perfect time to reassess, refocus, and recharge your small business marketing strategy. By setting clear, actionable goals and staying ahead of emerging trends, you can position your business for success in 2025. Here’s how to kick off the year with a marketing game plan that delivers results.

Setting SMART Marketing Goals for the Year

Effective goals are more than vague aspirations. They need to be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. Here’s how to apply this framework to your marketing strategy:

  1. Specific: Define clear, focused objectives. For example, instead of saying, “I want more website traffic,” aim for “I want to increase website traffic by 25% in the first quarter.”
  2. Measurable: Attach metrics to your goals. Tools like Google Analytics or social media insights can help track progress. For instance, you might set a goal to grow Instagram followers by 1,000 or achieve a 5% email open rate increase.
  3. Achievable: Be ambitious but realistic. Consider your resources, team capacity, and budget when setting targets.
  4. Relevant: Align your goals with your broader business objectives. If your priority is customer retention, focus on strategies like loyalty programs or personalized email campaigns.
  5. Time-bound: Assign deadlines to keep yourself accountable. Break larger goals into quarterly or monthly milestones to stay on track.

Trends to Watch in Small Business Marketing for 2025

Staying ahead of trends is crucial in the ever-evolving marketing landscape. Here are some key developments to watch and incorporate into your strategy this year:

  1. AI-Powered Marketing: Leverage AI tools for personalized email campaigns, chatbots for customer service, and predictive analytics to refine targeting.
  2. Short-Form Video Content: Platforms like TikTok (as of this writing is still a viable option), Instagram Reels, and YouTube Shorts continue to dominate. Showcase your brand with engaging, bite-sized videos. YouTube Shorts is owned by Google so playing with the platform that also controls your website’s searchability is not a bad thing.
  3. Interactive Content: Quizzes, polls, and augmented reality experiences are excellent for boosting engagement and capturing customer data.
  4. Sustainability and Purpose-Driven Messaging: Consumers increasingly prefer brands that demonstrate environmental and social responsibility. Highlight your sustainability efforts authentically.
  5. Hyper-Local Marketing: Focus on connecting with your immediate community through local SEO, partnerships with nearby businesses, and participation in events.

Audit Your 2024 Performance and Adapt

Before diving into new strategies, take time to reflect on your 2024 performance. A thorough audit will help you identify what worked, what didn’t, and where to improve. Here’s how to do it:

  1. Review Key Metrics: Analyze your website traffic, social media engagement, email campaign performance, and sales conversions. Identify trends and patterns.
  2. Evaluate ROI: Assess the return on investment (ROI) of your marketing efforts. Which channels and campaigns delivered the best results?
  3. Identify Weak Spots: Look for areas where your efforts fell short. Was your content consistent? Did you struggle to reach a specific audience?
  4. Gather Customer Feedback: Use surveys, reviews, or one-on-one conversations to understand what your customers value and where you can improve.
  5. Set Actionable Changes: Based on your findings, adjust your strategy. For example, if your email open rates were low, experiment with subject lines or segmentation.

Start Strong in 2025

January is the perfect time to lay the groundwork for a successful year. With SMART goals, awareness of emerging trends, and insights from your 2024 audit, you’ll be well-equipped to make 2025 your best year yet. Whether it’s leveraging new technology, engaging your audience with creative content, or fine-tuning your strategy, the key is to stay proactive and adaptable.

What are your business’s marketing goals for 2025? Share them in the comments, and let’s inspire each other to achieve great things!


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

tablet computer with financial graph, a coffee cup and individual completing a mid-year review

A Mid-Year Review: Laying the Groundwork for a Successful Second Half of the Year

Here we are in the middle of the summer! Perhaps you’re thinking about vacations, time with family and friends, and baseball. But did you realize the year is more than half over? Before you know it, we’ll be in the fourth quarter, the holidays will be upon us, and we’ll be talking about business goals for the new year. Instead of being surprised near the end of the year, now is the perfect time to complete a mid-year review of your business.

By taking a look at what’s working, what’s not working, and where you need to adjust NOW, you can open the door for more peace and relaxation throughout the remainder of the year.

So let’s get started!

Collect Data from the First Half of the Year:

Collect and compile data on the following:

  • Goals: List your top 3-5 goals from the beginning of the year. For each goal, note your progress to date.
  • Revenue: Write down your gross income and net revenue through June 30th.
  • Break it down further: Break down your profit by product or service. Bonus for also notating your marketing expenses for each product or service.
  • Audience: How has your audience grown (or decreased) since the first of the year? Include your customer and prospect list, email list, mailing list, and relevant social platforms.
  • Key Metrics: What metrics do you want to track and review? Consider metrics such as conversion rate, customer acquisition cost, and customer lifetime value. You can learn about and track additional metrics here.

Confirm Relevancy, Identify Gaps and Opportunities:

Now that you have collected basic data, review and determine the relevancy of each goal.

Analyze Data: Review the data you’ve collected. Where are you on target, where are you over budget/under budget, and what surprises stand out?

Identify Market Trends: What is happening in your specific industry, local environment and within the business community at large that impacts your business or customers?

What has and hasn’t worked this year?  Take time and identify what is working for your business and what isn’t. Consider changes in staff, new products or services, launches, marketing campaigns, promotions, and online and/or foot traffic. Ask your team for their insights as to what has worked well and what hasn’t worked well.

Update Goals and Timeline:

Now that you have collected and analyzed data, and accounted for changes in market trends and what has and hasn’t worked to date, it’s time to review and adjust your top 3-5 goals for the rest of the year.

Have you achieved any of the goals? Are there goals you failed to take action on? Are you ahead of schedule or behind schedule on each of your open goals? Are the goals still relevant or is it time to rewrite one or more goals?

Also, take a moment to list ‘distractions’ – these are the goals that were never on your top list of goals, yet have utilized time and resources without your consciously measuring the importance of those goals against your long-term strategy.

Focus your attention, time, and resources on goals that matter for the success of your business. Let go of goals not serving your business to bring your energy and resources to those that do.

When you’ve completed updating and prioritizing your goals for the remainder of the year, ensure that each goal is aligned with your longer-term direction.

Plan for Growth:

The fall and winter can be lucrative seasons for many businesses. Therefore, as part of laying the groundwork for a successful second half of the year, determine what activities can help grow your business so you can meet your goals. When you’re done, review and update your projected revenue by month.

Account for ‘boosts’ to revenue from items such as:

  • Holiday campaigns (back-to-school sales, Small Business Saturday, holiday sales).
  • New customers through tradeshow participation.
  • Email marketing campaigns.
  • Launches of new products or services.

Account for ‘one-time’ expenses related to:

  • Audience growth
  • Marketing strategy and assets
  • Additional help
  • Product development and testing

Once you’ve planned these growth details, circle back to your newly updated goals to ensure alignment.

Pro-tip: Schedule a monthly review of your progress so you can continue to take action to stay on track.

Congratulations! If you’ve completed your mid-year review, you have time to react to any shortfalls and turn the tide to achieve a successful year. By completing this review now, you can plan for growth and campaigns, and you have time to get professional counsel to address areas of concern, be that legal, accounting, or marketing. 


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

strategic tune-up - closeup of keyboard with small tool box on enter key with the words Tune up

Four Ways a Strategic Tune-Up Can Help Drive Your Business to New Heights of Success

In today’s competitive business landscape, small business owners must constantly seek ways to optimize their operations and stay ahead of the curve. A strategic tune-up can provide valuable insights and guidance, helping you identify areas for improvement and develop a roadmap for success.

Here are four key ways a strategic tune-up can drive your business to new heights:

1. Strategic Evaluation of Current Operations and Processes

A thorough evaluation of your current operations and processes is crucial for identifying inefficiencies and areas for optimization. By analyzing your business from a holistic perspective, you can gain a clear understanding of your strengths and weaknesses, allowing you to make informed decisions about where to focus your efforts.

  • For example, a brick-and-mortar merchant might discover that their website does not provide a way for customers to easily place an order for pickup, and realize they are losing potential sales.  

2. Identify Gaps or Areas for Improvement

Once you have a clear understanding of your current operations and processes, you can identify specific gaps or areas where improvements can be made. These gaps may relate to customer service, product offerings, marketing strategies, or operational inefficiencies. Identifying these gaps is essential for developing targeted strategies to address them.

  • For instance, a retail store might realize that they are not effectively targeting its online audience, resulting in missed sales opportunities.

3. Tailored Recommendations to Optimize Operations and Enhance Services

Based on the evaluation and gap analysis, a strategic tune-up will provide tailored recommendations to optimize your operations and enhance your services. These recommendations may include streamlining processes, implementing new technologies, adjusting marketing strategies, or improving customer experiences. By implementing these recommendations, you can drive efficiency, increase productivity, and improve customer satisfaction.

  • For example, a manufacturing company might be advised to invest in automation to reduce production costs and increase output.

4. Collaborative Implementation Plan to Streamline Your Business Approach

A successful strategic tune-up requires a collaborative implementation plan that outlines the steps required to make the necessary changes. This plan should include clear timelines, responsibilities, and performance metrics to ensure that the recommendations are implemented effectively and in a timely manner. By working together with a team of experts, you can ensure a smooth transition and maximize the benefits of your strategic tune-up.

  • For example, an accounting firm might work with a consultant to develop a plan for implementing a new sales and outreach system to improve client communications and increase brand loyalty.

Embrace the power of a strategic tune-up and unlock the full potential of your business. Contact Autumn today to schedule a strategic tune-up and get started on optimizing your business strategy. Don’t let inefficiencies and missed opportunities hold you back.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Optimize Your Business - light bulb made of social icons on blue background

Optimize Your Business with Your Branding, Marketing, Strategy and Digital Presence

In today’s competitive business landscape, it’s important that you take action to optimize your business for success. You can take action by building a strong brand, developing an aligned marketing strategy, and executing an effective online and social presence. Taking these steps is crucial to achieving your goals and ultimately your success.

In this blog, we share four key areas that create a comprehensive approach that empowers you to establish a powerful brand identity, reach your target audience, and achieve your growth goals.

Four Core Areas You Must Align to Optimize Your Business

Branding – Do Your Customers Know Your Brand?

Your brand is more than just a logo and a name; it’s the personality and perception of your business. In building a strong brand, you help establish recognition and trust with your target audience, which in turn can drive customer loyalty. The following are important aspects in building a consistent brand:

  • Logo Design: Create a memorable and impactful logo that reflects your company’s values.
  • Branding Guide: Ensure consistency in all your marketing materials, from brochures to social media posts.
  • Stationary and Signage Solutions: Design eye-catching and professional stationary and signage that establishes your presence in the physical world.

Marketing – Spark Creative Thinking to Fuel Growth!

Marketing is the lifeblood of any business. Effective marketing is crucial for reaching your ideal audience and driving results. You must have targeted marketing strategies that promote your products or services, engage with potential customers, and ultimately increase sales. Your marketing assets and strategies can include: 

  • Marketing Collateral: Create compelling collateral such as brochures, flyers, and other materials that communicate your message effectively.
  • Tradeshow Toolbox: Have the right tools in place to generate pre-tradeshow buzz that aligns with an expertly designed booth.
  • Event Execution and Business Launches: Plan and execute successful events and launches with targeted and proven processes that generate leads and build relationships with potential customers.

Strategic Planning – Strategic Vision, Tactical Execution

A clear strategic plan is essential for guiding your business toward success. By strategically focusing on your networking and marketing, and strategical planning how to achieve your goals, you optimize your success via strategic growth. Here are three specific areas to focus on: 

  • Define Goals and Vision that support Growth and Expansion: Set clear and achievable goals to drive your business forward.
  • Identify Opportunities: Analyze market trends and identify opportunities for growth and expansion, such as tradeshow opportunities.
  • Business Coaching: Leverage the expertise of business coaches to enhance your strategic thinking and decision-making. Doing so can be transformational to your business. 

Digital Presence – Amplify Your Brand Through Digital Channels

In today’s business landscape, a strong online presence is indispensable. Your online presence is important in both showcasing your products and services and in engaging with your audience. A well-optimized website and active social media presence can also help you reach a wider audience, generate leads, and drive sales. Your digital presence can include: 

  • Website: Make sure your website showcases your products and services and is responsive and user-friendly for your readers.  
  • Social Media & Digital Newsletter: Utilize social media and newsletters to reach your customers, engage with your audience, build relationships, and generate leads.
  • Video Production: Create compelling videos that tell your company’s story and captivate your audience.

By implementing these strategies, you can optimize your business for success. Contact us today to schedule a consultation and take your business to the next level.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

new blog content ideas - word abstract in vintage new blog content ideas - letterpress wood type blocks with a cup of coffee

5 Ways To Generate New Blog Content Ideas

Have you ever calendared the time to sit down and write your new blog content and as soon as you sit down your mind goes blank? Suddenly, you panic and your mind spins about what topics to talk about or what kind of content you create. If so, you’re not alone. Utilizing tools like ChatGPT or Answer the Public can help in blog writing efficiency.  When used effectively these software tools can provide a variety of topic ideas and blog titles on a given subject and can take the headache of finding new topics.  

Setting up Google alerts on a type of industry such as “Marketing Tips for Small Business” can keep fresh ideas coming into your inbox.  You can set the frequency as to how often you’d like to see news but these types of stories can be utilized for inspiration or reshared on your social media channels with comments and engagement.

Here are 5 ideas for creating new blog content:

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1. Mind Mapping

Mind mapping is a way to “brainstorm” a topic. You usually start in the middle of the page with the central theme or one of your core business concepts, and from that point, you work outward in all directions (like the spokes of a bicycle tire) to create a growing diagram composed of keywords, phrases, concepts, facts, and figures. All of these spokes or ideas can be used to generate new blog content that reinforces your business’s core values and resonates with your audience.  

2. Look at Your Competitors’ Content Strategies

Who better to learn from than someone else who also knows your audience? Examining your competitors’ content lets you know where there are gaps in your content marketing plan. These gaps can create more opportunities for your business to reach out to the audience that you have missed or overlooked.

By reviewing their blogs on their website, you can see the different content they are using and how effective that method of delivery is working. For example: If you see a certain topic is driving a lot of traffic or comments, you may want to also cover that topic and share it with your audience.

The main objective is to understand what interests your target audience and how you can fill in the gaps in your marketing content without replicating your competitor’s content. Think about how you can bring in your core advantage and offer your unique perspective through your business voice while keeping your core values intact.

3. Join Social Media Conversations

If you are not active on Social Media, you might be missing out on opportunities to recognize topics of interest to your audience. Social Media is a way for your audience to express their thoughts, interests, and preferences. By participating in these conversations, you will gain valuable information that you may not have thought of or been aware of. Also, by joining the conversation, you and your company will gain exposure to share your expertise and increase your brand awareness by being seen and heard by a wider audience. In a nutshell, thoughtful participation allows you to show your audience that you care about them by listening to what they have to say.

4. Explore Google Search Suggestions

Google Search suggestions are a quick way to identify what people are searching for in real time. Here is how it works: When someone starts to enter a question into the search box, Google Search automatically looks at common and trending queries that match what someone else has already been searching for. Google Search then gives you several choices for completing the question. Writing to these search queries is a smart way to brainstorm ideas around highly targeted content.

5. Ask Your Audience

It’s so simple that we often overlook the obvious. Ask your audience what they want. This boosts engagement, gives your audience a voice, and shows that you care about what they want. You can use your social media channels, email newsletters, or even a simple survey on your website to gather their opinions. Remember to always ask open-ended questions so your audience can indicate their choices and elaborate on them. Engaging your audience this way can provide you with targeted content ideas as well as letting the audience know they have a choice in the content you create.

There are endless ways to come up with new blog content ideas and these are just a few. Hopefully, by implementing any or all of the 5 ideas above, you will be well on your way to creating new blog content that resonates with your audience, shows you value them, and establishes you and your business as an industry leader.

If you need help putting your blog content together, give the Edmiston Group a call at 724.612.0755. We can create the blog content for you or help create a blog content calendar for the continued success of your business. 

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

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3 Advantages of Traditional Advertising

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Social media and digital marketing have been the focus of many marketing plans for over ten years. And while many companies continued to use traditional advertising, many looked to the cost-saving convenience of online marketing and advertising.

However, over the years, the digital landscape changed. Each platform became more complicated. Online advertising became very expensive. Suddenly, we realized that we needed to hire teams or know how to manage copy, create graphic assets, use social media schedulers, and read analytics. That’s just the tip of the iceberg of all the work, time, and resources that can go into a digital-only presence. 

As the landscape changed, privacy laws instituted new technological requirements, different audiences leaned towards different social platforms, and the amount of noise skyrocketed. That’s why it’s all the more important to know and connect with your audience as discussed in our blog How to Connect Authentically with Your Audience. It’s critical to target your message to cut through the noise.

It’s also smart to have a two-fold approach. What does this mean? It means having both digital marketing and traditional advertising in your marketing plan.

So, what is traditional advertising? Traditional advertising is any form of marketing that does not use online media to reach an audience. Basic examples of traditional advertising include newspaper ads and print ads, billboards, direct mail, TV and radio advertisements.  There has recently been a shift to direct mail.  My client has had good success with the right letter by drilling down to a target audience to include not only demographics but FICO scores as well.  

Although traditional advertising has taken a back seat to online digital marketing, it remains an effective avenue for boosting your brand. Traditional advertising creates opportunities to reach a large audience in ways that digital marketing cannot. The emotional impact of traditional advertising should not be underestimated. Television and radio, in particular, offer the opportunity to engage audiences on a visceral level through storytelling, music, and visuals. These emotional connections can leave a lasting impression, making your brand more memorable in the minds of consumers.

3 Advantages Of Traditional Advertising

1. Connection With Your Local Audience

Building a connection with your local audience can create a bond that makes them feel appreciated and know that you have a genuine interest in their wants, needs, well-being, and lives. This connection will help them feel they are understood… and who doesn’t like to feel understood and appreciated? 

Today’s consumers rely on relationships more than ever when deciding on how to spend their money. So, why not create the best relationship you can with your audience?

With traditional advertising tactics such as marketing collateral, newspaper ads, local TV commercials or billboards, your company will be seen in the heart of your community and your efforts to reach your target audience will feel more organic and less business-like.

2. Sustainable Promotional Materials

Have you noticed that when you are online, you are constantly receiving promotional materials? Sometimes, a company may post online two or three times a day to keep in front of you and garner your attention. However, this can be a bit overwhelming and even annoying.

Traditional methods of marketing are more sustainable and leave a longer impression on your audience. They also can reach a diverse audience across all demographics. You can also achieve more efficiency by using the same TV commercial, flyers, business cards, or brochures over and over again. You design them once, use them, and update them when needed. Therefore, you don’t have to constantly produce new material and promote your product or service with a frequency that is difficult to manage.

3. Traditional Advertising Establishes Credibility

Consumers are spending a lot of their time online and it seems they are becoming increasingly frustrated with the chaos of digital advertising. With so much digital advertising, consumers are forming a negative association with the company’s brand, service, or product. Digital advertising oftentimes can create a barrier and prevent the consumer from reading an article, watching a video, or browsing a website. According to a Hubspot survey, 57% of participants disliked ads that played before a video and 43% didn’t even watch them. As a result, companies are looking for ways to set themselves apart and cut through the noise and clutter.

While digital channels are susceptible to the perception of fake news and online scams, traditional mediums, such as print and television, often carry a sense of more legitimacy and authority. Printed material and ads are typically viewed as more trustworthy. Why? A company that can place ads in print media such as a magazine or newspaper, or in a commercial on television and radio, is perceived to have the financial means to do so. So, the consumer’s perception is that if the company has the money to do so, the company is growing, successful, and stable.

“With the rise of digital advertising and social media, there was an assumption of the demise of traditional advertising. However, traditional advertising is alive and well!”

Traditional and digital advertising, when used together, can broaden your reach, build more credibility, resonate brand presence, and motivate buying from consumers who otherwise might not watch or listen to digital marketing messages.

Every company uses advertising in one form or another to help promote their business. Are you targeting the right publications? Do your ads contain strong calls to action? If you need help putting your advertising strategy in place, give the Edmiston Group a call at 724.612.0755. We can measure the effectiveness of your advertising plan and make adjustments to drive more success for your business.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.