Spring Cleaning - Businesswoman hand pressing button on touch screen interface. Business, technology, internet concept.

3 Areas to Refresh Your Business This Spring for Greater Productivity

by BlogEdmiston Group
Spring Cleaning - Businesswoman hand pressing button on touch screen interface. Business, technology, internet concept.

The first quarter is just about over and Spring is quickly approaching! Establishing an effective spring cleaning tradition just doesn’t mean tidying up the office. For a business, spring cleaning goes a lot deeper than that. By refreshing your business, it is a time to clean house, get rid of the clutter, and make room for new opportunities. Spring cleaning your business can show you what processes need improvement, help you streamline everyday operations, and give your company a renewed outlook, which is like a breath of fresh air.

Are you ready to spring clean your small business? Here are three areas where you can freshen things up at your company.

Update Your Website & Conduct a Digital Audit

Your website needs to be a reliable source of information about your business, so make sure it’s up-to-date. Are all of your links working properly? If not, it can send people to page-not-found messages or 404 errors. Spring is a good time to fix all the little details that can make a big impact. You want to find these errors before your customer does. You want your target audience to stay engaged on your website and reinforce your company’s reputation as the go-to source for information.  Bonus Website Exercise: Custom brand your 404 error page so that if a reader is sent there, you can share a message you can be proud of. View sample custom 404 pages.

If you’re like most business owners, the content on your hard drive and other storage locations can get away from you! Here are five ways you can free up space on your computer’s hard drive and help your business run more efficiently:

  • Delete unnecessary files or documents “downloads” folder. Oftentimes we download files but never go back and delete them once they are used. If you do need to save a file or document in your download folder, save them to folders that are specifically assigned to them.
  • Purge your email inbox and folders of messages you’ve already responded to or that are no longer relevant. And don’t forget to empty your trash folder!
  • Consider backing up all of your files with an automated cloud-based file storage solution. When you store your files in the cloud, you can access and update files from anywhere on any device and this also frees up more storage on your computer’s hard drive.
  • Clear your browsing data, and cache and even review your bookmarks. Remember, simpler is better!
  • After validating that files are not needed, delete accumulated files from your recycle bin.

Eliminate Unnecessary Business Expenses

The main objective of any business is to earn a profit. Often, we focus only on the earning side of the equation. But that is not the full picture. In order to increase profit, you can generate more income, but you can also cut down on unnecessary expenses. Springtime is the perfect time to review your expenses. For example, are there training, internet or other monthly subscriptions you no longer need? If you are not actively using them, why pay for something you do not use? This money could be used in other areas which could help you generate more profit.  

Another simple way to eliminate waste is to go paperless. Technology now offers cheaper and better alternatives to using paper. Besides reducing waste and helping the environment, going paperless can make your business more efficient. There will be less paperwork to push, documents to physically store, and important records that could get lost. Look through your vendor list to identify any bills you can switch to paperless.

Clean, Organize and Personalize Your Workspace

Productivity is the heart and soul of a business. Cleaning or organizing your workspace can help you be more successful in achieving goals. Think how nice it is to walk into your workspace when it’s fresh and clean versus covered in chaos! You’re likely much more productive. 

You can also personalize your space with colors, plants and other personal touches and encourage your employees to do the same. This personalization supports individual creativity and expression, which in turn supports productivity. And that impacts your bottom line!

Another place you can refresh is around your old paper files. Most of us unnecessarily hold on to old files longer than needed. It is a good practice to set a time limit for how long to hold these files (unless it is paperwork that is required to be held due to regulatory, tax, or government requirements). At a certain point after a project’s completion, dispose of any files related to that project. If you absolutely need them, see if you can store old files in the cloud or in an off-site location. This is a good business practice, and it helps free up room for new accounts and projects.

Incorporating the above tips will help you spring-clean your small business and head into summer feeling more refreshed and organized. Your workplace will look better, and you will maintain focus on managing your business more effectively throughout the year.

So, how are you going to refresh your business this spring?

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Finger touching tablet with charts and BUSINESS GROWTH inscription, business concept

4 Tactics For Business Growth

by BlogEdmiston Group
Finger touching tablet with charts and BUSINESS GROWTH inscription, business concept

Running a small business is not easy! As a business owner, you are responsible for many things, including payroll, accounting, sales, customer servicing, and marketing, not to mention your actual work. It can be a bit overwhelming especially when things aren’t going according to your business and marketing plan. You want to achieve more business growth, yet you just can’t seem to make it happen. What do you do?

This is a time to review and strategize around business growth tactics that many companies have used time and time again.

Know Your Audience

Defining your target audience will go a long way to help you better understand your clients and help you position your products or services accordingly. Let’s face it, it is impossible to reach and appeal to all consumers at once. By identifying your target audience, it allows your business to focus its marketing efforts and dollars on the groups that are most likely to buy from you while doing it in an efficient and affordable manner. If it’s been a while since you’ve reviewed your description of your target audience, this is a perfect time to consider changes within your company and within the business landscape and refresh your customer avatar(s) accordingly.

Practice Proactive Marketing

What is proactive marketing? First, let’s talk about what it is not. Does your business implement marketing campaigns through the same channels and then analyze the data and metrics to see if the campaign was a success or failure? If so, this is referred to as reactive marketing. In other words, you are reacting to your customers’ feedback to determine if there is a demand for your new product or service. Instead, you may want to consider implementing the proactive marketing approach. The proactive marketing approach involves anticipating customer needs and taking steps to meet their needs before they arise. It involves marketing your products or services through new channels of distribution where people are not already looking for your products or services. By taking a proactive approach, you might be able to create customer demand, opening the door for your business to grow.

Know What Your Competitors Are Doing

To stay relevant in the marketplace, keeping track of your competition is essential. You can do this by creating a competitive analysis. Competitive analysis helps you to understand the strengths and weaknesses of your competitors in relation to your own products and services. This analysis can help you develop and implement stronger business strategies, uncover market trends, as well as help you capture more market share. It will also support designing a proactive marketing strategy as defined above.

Offer Referral Programs

A referral program is a great way to grow your business. A referral program is a strategy used to encourage customers to promote your products or services. Simply put, a referral program lets your customers share their experience and satisfaction with your products or services with partners, colleagues, and friends at little or no cost to you. You may have heard the old adage, the best form of advertising is through word-of-mouth. According to Semrush, Word-of-mouth marketing is even more effective than paid ads, resulting in five times more sales.

Growth is the key to a successful business! What tactics are you using to help grow your business this year? If you need fresh ideas for growing your business, give me a call at (724)612-0755.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Overworked word on sticky notes with projects, jobs, to-dos, tasks and errands to illustrate being stressed from working too hard

Plan Ahead: 4 Ways to Reduce Overwhelm

by BlogEdmiston Group
Overworked word on sticky notes with projects, jobs, to-dos, tasks and errands to illustrate being stressed from working too hard

Starting a new business or managing an existing business can be very rewarding. However, with the ever-changing landscape of business and the challenges of keeping up with new ideas, it can also create a lot of stress. Having too many things to do in too short of time often forces many small business owners into working extremely long hours and fostering feelings of being out of control… leading to a sense of overwhelm. 

If this is your case, know that you are not alone. According to Small Business Administration, there are 33.2 million small businesses in the U.S. Small businesses are defined here as firms with fewer than 500 employees. So you’re in good company! Although you cannot add more hours to your day, here are some tips to help you stop feeling so overwhelmed.

Plan Ahead Around Social Media

Blog writing and social media have changed the way we share information and how to stay in touch with one another. With so many apps and so many platforms, it is easy to be overwhelmed. The more platforms you have, the more work you need to do to create each post specifically for that platform. Here’s a tip: Try writing and sharing posts around your next blog across all platforms at the same time, while it is fresh in your mind. Or better yet, schedule your posts well in advance using your favorite scheduling tool. Extra pro tip: Customize each post for each platform. A Tweet is very different than a post on LinkedIn.

Segment Your Time

Your time is valuable. When sitting down at your computer to work on a task, you might get sidetracked and then realize that you’ve spent a lot of time accomplishing very little. Try segmenting your time by setting aside specific amounts of time, or even times of day, to focus on particular tasks. For example, set 1-hour blocks of time for such things as checking and resolving email. Once your segment of time is up, move on to the next segment and continue until you complete all of the segments for that day. Make it fun! For each segment, stretch, grab a coffee, dance for a minute, or grab your favorite snack. This is a great way to help make the time more enjoyable and also help you stay focused on the task. 

Use Scheduling Tools

For any small business to be competitive and flourish, you need to take advantage of the power of technology. Scheduling tools allow you to eliminate antiquated methods and help you run your business much more effectively. Whether your need is for scheduling appointments, scheduling social media posts, or keeping projects on track, there is an app for you.   I personally have worked with all three of these apps based on the client I’m working with.

Asana is an example of a scheduling tool app that helps you manage projects. Let’s face it, between meetings, phone calls, and answering emails, a lot of your time at work isn’t focused on the actual work at hand. With Asana, you can assign project tasks with deadlines, which provides accountability for each assigned task. The communication is focused and actionable and you’ll always know the status of the work happening across your team.

Monday is a tool much like Asana and allows teams both internally or externally to collaborate, set due dates, and manage projects.

Teamwork is another project management software platform that is used to manage projects and communicate amongst team members.

Outsource

According to the Women’s Business Enterprise Council, “When your business begins to grow, it can be difficult juggling everything in-house. Outsourcing allows you the time and resources necessary for focusing on other aspects of the company, while still providing customers with high-quality service they expect from their favorite brands“.

By outsourcing tasks to other individuals or small businesses that perform various tasks better and more efficiently than you can (no, you can’t do it all!), your business will likely experience faster turnaround times for launching new products, be more competitive within your industry, and help you cut overall operational expenses.

By planning ahead and implementing the above tips, you can create the space to focus on more important activities, thereby reducing your stress and your feelings of overwhelm.

If you need help with your marketing activities, send me an email so we can plan your next steps.


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Wide angle view of business people talking and getting to know each other while having a lunch break from the conference.

The Benefits of Participating in Professional Business Events

by BlogEdmiston Group
Wide angle view of business people talking and getting to know each other while having a lunch break from the conference.

The success of your business depends on many factors. Your business skills, knowledge in your area of expertise, your ability to connect with others, and your network. And this is where professional business events come into play.

Events in your local area provide a wonderful backdrop upon which to build these skills and connect with other entrepreneurs in your area. As many of us have learned, whether you love or hate networking over Zoom, it’s hard to beat the connection that can happen in real-life, face-to-face events. If it’s been a while since you’ve attended a professional business event, here are 5 tips to help you feel and show up confident.

Three Benefits of Participating In Professional Business Events

Building Relationships: Networking at events is a very valuable way for attendees to share experiences, exchange ideas, discuss successes and failures, and exchange information. When you’re inspired and motivated through these conversations, it naturally draws others to want to meet with you. 

Learning New Skills: Besides learning about the topic of the event itself, you’ll also have the opportunity to learn through interacting with other business owners. Attending professional business events is a great way to practice communicating more efficiently and to stay in touch with current trends.

New Opportunities: Connecting with others, and allowing your knowledge to be seen, may open the door for potential speaking engagements, leading workshops, or even sponsoring a booth at the next professional business event. Attend with an open mind and see what opportunities present themselves.

“Networking is an investment in your business. It takes time and when done correctly can yield great results for years to come” – Diane Helbig

In the Pittsburgh area, there are many great organizations to help you with your business as well as offering business events you can attend.

Here are a few organizations that can help you expand your personal and business growth:

Pittsburgh Technology Council: Pittsburgh Technology Council (PTC) offers a busy calendar of events, including Networking events, Women’s Focused events, Huntington Bank CEO Series, and various Member events.

Their main focuses for their members are visibility, talent, business development, and public policy for companies in or supporting technology businesses.

Chatham University Center For Women’s Entrepreneurship: CWE offers everything from content-specific training series for different areas of your business to various workshops and seminars. Their events offer a wonderful way to meet and connect with other women entrepreneurs in the Pittsburgh area. 

Duquesne University Small Business Development Center (SBDC): In addition to offering no-cost, confidential consulting services, The Duquesne University Small Business Development Center (SBDC) offers a variety of events and training workshops that will help you to launch, grow, or exit your small business. 

The Digital Foundry in New Kensington in partnership with manufacturers, educators and the workforce. Their mission is to accelerate economic growth and competitiveness using digital technologies and data-driven decision-making.

Training classes Levels 1-3 take someone who seeks upskilling or reskilling to work in the manufacturing sector through level 3 programs that are for technical managers and engineers who are responsible for advancing product and service development.  Coming Spring 2023 is a NEW Industrial Robotics & Automation Training with FANUC Certified Trainers. 

These are just four opportunities in the Pittsburgh area. No matter where you are on your path, attending professional business events and furthering your career skills will help you improve your communication skills and have a positive impact on your career.

If you need help with marketing materials for attending your next business event, Edmiston Group would love to help. Call us at (724)612-0755.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

3-D-image-of-a-circle-with-Business-Plan-printed-in-green-surrounded-by-other-words-printed-in-black

5 Key Elements For Preparing Your 2023 Marketing Plan

by BlogEdmiston Group

The purpose of a marketing plan is to ensure that marketing activities are relevant and timely to achieve your company’s objectives. All marketing plans should have a strategy for marketing your products and services, that both attracts and builds relationships with customers while staying within the company’s budget.

A question I am often asked is “Is it too late to start a marketing plan in January?” The answer is “NO.” Though many companies complete their marketing plan before the end of the year, it is much better to begin your marketing plan when you are ready, rather than basing it on a calendar date when you are not yet ready yourself.

Marketing plans vary in format, but by including the following 5 elements, you are setting yourself and your business up for greater success. 

Marketing Goals and Objectives 

When you have a clear idea about where you want to go with your business, it’s easier to get there. A good strategy always starts with goals. Goals are statements you make about the future of your business – they are forward-thinking. Objectives are the steps you’ll take to reach those goals. Goals are Specific, Measurable, Assignable and Realistic and often referred to as SMART goals. SMART goals give us a foundation for holding ourselves accountable, and knowing when we’ve succeeded (or failed) and they need to be aligned with your marketing activities.

If you’re not sure where to start, you might find it helpful to first complete a business year-in-review audit of your 2022 business performance. 

Defining Your Target Market

Good marketing does not attempt to reach all people, rather it’s targeted to connect with a few specific and defined audiences. Your marketing strategy starts with your customers and understanding their needs, wants, and problems. Once you’ve identified those needs, you can develop a message to speak to them in a clear and consistent voice throughout all your media channels.

Performing Research Marketing

Research and identify consumer buying habits in your industry, the industry market size, whether the market is in growth or decline, and any other current trends. Your business plan strategies should communicate to your target market the value, benefits and features of your company’s products or services.

Planning Your Marketing Tactics

Develop compelling branding and marketing messages that clearly communicate how you want to be perceived. Messaging is the heartbeat of marketing. Creating educational content helps you build a solid relationship with your prospects, and can help turn your prospects into happy customers. 

Here are 3 types of marketing avenues to keep in mind when crafting your marketing strategies:

  1. Traditional marketing: Print, speaking engagement and networking
  2. Digital marketing: Website, social media, SEO and email marketing
  3. Content Marketing: Blogging, newsletters and writing guest posts

Developing Your Timeline and Budget

Determine how much money you need to allocate for the year to achieve your marketing goals. Break it down further by developing a monthly, quarterly, semi-annual or annual schedule of what percentage of the allocated funds you plan to spend on each marketing strategy during that time. To stay on target, for each marketing activity, establish a metric that tells you to stop if it’s not generating a sufficient return on investment (ROI). This will be your warning sign to reevaluate that activity.

There is no right or wrong way to write a marketing plan. Each business’s plan will be different from others. However, if you take the time and do your research, a good business plan will help you guide you and chart the success of your business. Both of which are vital to your business success!

If you are interested in creating a new marketing plan or reviewing your existing business plan strategy, send me an email so we can plan your next steps.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Young-business-woman-working-on-computer-at-desk-in office

Refresh Your LinkedIn Profile In 2023

by BlogCommunicationsEdmiston Group
Young-business-woman-working-on-computer-at-desk-in office

LinkedIn is one of the largest platforms that challenges professionals to build strong networks, hire new employees, find new job opportunities and stay current with industry news and trends. It can also be used to network with peers, prospects and others, to help set yourself apart as a thought leader, and to build strong connections which can take your career and business to the next level. The question is: Is your LinkedIn profile strong enough and up-to-date to handle this challenge?

When done right, your LinkedIn profile tells everyone who you are and represents your personal brand in a way that differentiates you from others. Does your LinkedIn profile reflect where you are on both a personal and business level? If not, it’s time to give it a fresh, new update! 

Though the following sections by no means reflect all the opportunities available to you for your profile, these 5 areas reflect the key areas to focus on first when refreshing your profile for 2023.

Profile Picture

LinkedIn is a person-to-person networking platform, so it makes sense that people want to see what you look like. If you haven’t updated your profile picture in a while (or in years!), now is a good time to update your profile picture. Be sure your profile picture conveys professionalism appropriate to your profession, but that still reflects what makes you uniquely you.

Background Image

When designing your background image, use fonts and colors that match your brand guidelines. Remember that a plain background can immediately attract attention simply because it’s not distracting. It’s often best to avoid busy backgrounds unless you are in the business of creating pictures or illustrations that depict your own creative work.

Headline

Your headline needs to say who you are, what you do, and in a language your target audience understands and resonates with. It’s important to spend time on this one-liner! Choose keywords and descriptive words that show your exact skill set, your current or most recent job title and/or how you’re a good match for new opportunities. For extra credence, run your headline by peers, existing clients and others in your audience to ensure it resonates.

Skills

It’s likely that your skills have shifted and that you’ve perhaps expanded some while focusing less on others. Update your skills to accurately reflect where you are now. Be sure to validate that this section also represents those relevant skills that you have acquired throughout your career. Your skills section helps to demonstrate your commitment to growing and evolving as a business owner.  

Experience

Link your job to the company you work for. If it’s your own company, and you don’t yet have a business page, consider creating a branded business page to not only link in your experience section, but to also share your company updates, blogs and experiences. Doing so gives credibility to both you as a business owner and to your business. When you share your company updates, your logo will show on your profile and you will show up as the owner or as an employee who works, giving your work experience more credibility. Be sure to also link to past positions with prior organizations.

In summary, you want your LinkedIn profile to be up-to-date, professional and unique to you. By implementing the above tips, you will be able to Refresh Your LinkedIn Profile For 2023 and boost your presence for professional growth!


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Group of business people having coffee break during seminar to expand your network.

Three Ways to Expand Your Network this Holiday Season

by BlogEdmiston Group
Group of business people having coffee break during seminar to expand your network.

The holidays are upon us and one of the most striking benefits of the holiday season are the opportunities to connect. There will be more networking opportunities, and alongside these opportunities, you’ll find that individuals tend to be more open and more engaged. This is what makes the holiday season a great time of the year to build new connections, strengthen and reconnect with colleagues.

Networking is critical to your personal growth and business development. So though your days are likely busy, you’ll benefit greatly by taking the time to strengthen and maximize your network this holiday season. 

3 Segments of Your Audience to Connect with to Expand & Strengthen Your Network:

  1. Connect with new people. You never know who might become strategic partners, prospects, clients, or peers. The more people you meet, the more people there will be to get to know and remember both you and your business. If you make a great impression, you and your business stand out and it may lead to new referrals. On the same token, sometimes relationships that begin slower become some of the best long-term relationships. Remember that a solid business is built on connection.
  2. Reconnect with partners and colleagues. You didn’t mean to fall out of touch with old partners and colleagues, it just happened… you get busy, you change jobs, you move on. There was once a time when you both shared common interests or had common goals. It’s never too late to catch up on things and reestablish that connection. They can provide fresh, new perspectives from meeting different people and learning different things in the time you were apart. It can be awkward at first to reach out to them, but reconnecting can energize you and bring unexpected business opportunities that your current network may not be providing.
  3. Appreciate your current clients. There is an old saying that “customers are the lifeblood of every business”. This means that maintaining customer loyalty should be a top priority for every business. It is the loyal customers who will show up, buy from you time and time again, and refer to your product and services. Consider offering special discounts or incentives to let you know you appreciate them.

We talked about the three segments of your audience above. Now let’s talk about how to partake in activities that could expand your network with each of these segments, leading to stronger sales and more business opportunities.

3 Actions to Support Expanding Your Network:

  1. Attend community networking events. Whether it is a Happy Hour format, an industry-specific seminar, a luncheon, or a conference/trade show setup, the goal is the same… Attending a networking event is the first step toward meeting other professionals and/or customers. These events can help you increase the chances of mingling with your ideal prospects who should know about your business and brand.
  2. Set up individual one-to-one meetings in person or virtually. One-on-one meetings create a personal connection, build trust, and furnish immediate feedback on the topics at hand. These meetings also create an environment where individuals can discuss their thoughts in person and collaboration occurs more naturally. When networking one-to-one, be sure to ask how you can support the individual you are meeting with.
  3. Host your own event. Hosting an event is a fantastic way for you and your business to get immediate exposure within the community and to connect people together. Small Business Saturday is a great event to participate in. In last month’s blog “How To Prepare Your Business For Small Business Saturday“, I shared 5 ways to help you prepare for this special event.

By taking the time and incorporating these steps to strengthen and expand your network, you are well on your way to ending this year strong and starting the new year with a stronger network for both you and your business.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Strategy analysis business goals diagram to help with your business year in review.

Your Business Year In Review – Preparing for the New Year

by BlogEdmiston Group
Strategy Analysis Business Goals Diagram to help with your business year in review.

Running a small business involves keeping track of a lot. With the 2022 year-end fast approaching, now is a good time for small business owners to review strategies and marketing campaigns, along with a review as to which products and services worked and didn’t work.

Taking the time to review your business results will help to ensure you are off and running in the New Year with a solid strategy based on prior performance. Here are three areas of your business to review to assess how your performance stacked up to your goals.

Goals Versus Results

Your business goals are important and drive the overall operations of your business. List your top 3-5 goals for the year along with your current progress towards those goals. If your company is not meeting those goals, identify one or more reasons for each goal as to why there is a gap. What adjustments can you make for the new year? How might you approach each goal differently?

Revenue

Is your business generating the income you had expected through your products or services? If not, first establish why you are not meeting the income you were expecting. Take a look at your pricing strategy. Is your product or service priced higher or lower than other similar products on the market? Are your products and services relevant, or do they need to be updated? Are you in the market you want to serve and attracting the right customers and clients? Once you identify the causes behind the gap, what can you do differently going forward?

Client Base

Your clients are important. They drive your revenue and quite frankly, without them, your business cannot survive. If your year-end review does not show an uptick in customers, study your client’s profiles and adjust your marketing strategies to cater to their needs. “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt.

A good marketing strategy will play a big role in filling the gaps exposed by your year-end review. If conducting a strategic annual review on your own seems like an overwhelming task, please feel free to email me. I would love to help.

Lastly, remember that solid reviews can help uncover shortcomings to help get you back on track and to ensure both the well-being and profitability of your company. It can also help create a more effective Marketing Strategy for 2023. In next month’s newsletter, look for our newest blog with the key elements to include when you are preparing and strategizing for your 2023 Marketing Plan.

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Red blurred backrground with Blue Small Business Saturday

How to Prepare Your Business For Small Business Saturday

by BlogEdmiston Group
Red blurred backrground with Blue Small Business Saturday

Small Business Saturday is just around the corner! It falls on Saturday, November 26, 2022. As a small business owner, this event represents a significant opportunity to highlight your business’s importance in the local community, showcase what makes your products or services unique, and increase sales during the critical holiday shopping season. So where do you start?

Here are 5 ways to help you prepare for this special event.

1. Create special sales events to encourage spending on Small Business Saturday with food, drinks, music, contests, or promotional items to draw shoppers in. Consider special discounts or free offerings for loyal customers and set up an in-store activity that demonstrates your products or services. Promote gift cards. Many holiday shoppers buy gift cards or gift certificates for family and friends, representing a huge opportunity for new customers to try your products or services.

2. Have a meeting with your employees. Remind them to greet each shopper when they enter and exit your business to show how much you appreciate them for supporting your business. Making Small Business Saturday a success for your business is a total team effort!

3. Partner with other small businesses to raise awareness surrounding Small Business Saturday. See how you can team up to provide special offers or discounts with complementary products or services to create the ultimate shopping experience. Consider highlighting a local charity at your business. It’s a great way to embrace the spirit of the season and give back to the community.

4. Stay open longer. Small Business Saturday might be one of your busiest days of the year. Extending your hours by opening earlier and closing later could have a big impact on sales. Longer hours could draw in new customers that normally could not shop there during your normal business hours.

5. Get social on social media. Promote Small Business Saturday deals and share how you’re preparing your store. Focus on what you offer, where you’re located, and how customers can contact you. Use #ShopSmall on your social media posts to join the overall conversation and encourage shoppers to snap a selfie and tag your business. This can increase the engagement of your posts, potentially reaching new customers.

The Small Business Saturday concept was first introduced by American Express in 2010 to showcase the importance and value of small businesses. You can go to the American Express website to easily create customizable marketing materials for your business such as downloadable flyers, website badges, social posts, blog posts, and digital banners to help promote your business during this exciting event. 

According to US Chamber.com, consumers have been eager to support their local small business community. Last year, the U.S. Small Business Administration reported Americans spent nearly $20 billion on Small Business Saturday. So, on Saturday, November 26, be prepared, have fun, stay safe, and promote Shop Small!

About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.

Support Small Business! Encourages shopping at local, neighborhood stores, brick and mortar, mom and pop merchants, community and main street entrepreneurs. Shop locl, buy local! Blue background. Support Small Business

3 Ways to Support Small Businesses In Your Community

by BlogEdmiston Group
Support Small Business! Encourages shopping at local, neighborhood stores, brick and mortar, mom and pop merchants, community and main street entrepreneurs. Shop locl, buy local! Blue background. Support Small Business

Why are small businesses so important? They provide opportunities for entrepreneurs and often create meaningful jobs with greater job satisfaction than positions with larger and more traditional companies. They also help cultivate local economies by keeping money close to home and supporting neighborhoods and communities.

In honor of Small Businesses, American Express launched Shop Small in 2010 to help small businesses recover from the recession. It was an immediate success, leading to the Senate passing a resolution in 2011 to recognize the shopping holiday and to celebrate it on the Saturday after Thanksgiving. This year Small Business Saturday is November 26, 2022.

When we support small businesses, it makes a huge impact! Here are some ideas to get you started in supporting the small business you love!

1. Shop Local

Retail: A local small business brings jobs to the area, and the money it earns usually stays in the community, which helps the local economy. Small businesses can also offer unique products and services you won’t find elsewhere else, and that can make great gifts. If you’re shopping for a gift and can’t decide which specialty item to select, ask if they have any gift cards or gift certificates for sale.

Food Establishments: If you like to dine out, order local takeout or have your food delivered. Restaurants were some of the hardest hit businesses in the last couple of years, due to COVID restrictions on how they could do business safely. Many establishments have implemented contactless dropoff or curbside pickup in order to reduce contact and safely provide you with your favorite foods.

For any small business, a single purchase is a good start, but if you want to make a real difference, make shopping small a lifestyle. Local brick-and-mortar businesses in your community are a great place to start but don’t forget, you can also find plenty of small businesses operating online and support them too.

2. Leave a Positive Review:

Word of mouth remains one of the best and most affordable forms of advertising, as it can generate new customers for small businesses. Word of mouth can also create a buzz and have a ripple effect if your friends also tell their friends about the company.

Spread the Word Using Social Media. This one is completely free, only takes a couple of minutes, and can be done from the comfort of your own home. Follow the accounts of your favorite small businesses. Like a few of their posts or leave kind comments. This will increase the company’s engagement metrics. Then, use your own social media accounts, like Facebook and Instagram, to post a review. Share photos and videos of yourself at the business, the store layout, or of a purchase you just made. Tag the company in the caption or tag yourself at their physical location and share it with your followers. This will add more value to your review. Even if you don’t have a large following, posting and sharing this content will help the business reach a new and wider audience.

3. Engage with small businesses in new ways

Be a loyal customer. A lot of businesses added new options such as virtual classes, to provide for their customers’ safety during the coronavirus lockdowns. These options actually helped them to evolve their business and reach people in new ways. Also, check to see if a local business has a customer loyalty and rewards program. If so, sign up for it – not only will you be supporting a local business, but you’ll get discounts and rewards for it, too.

It’s more important than ever that we continue to support small businesses! By Shopping Small, you are saying “thank you” to local businesses and letting them know you appreciate the time and effort they put into making your life better.


About the author: Autumn Edmiston is the CEO and owner of the Edmiston Group. The Edmiston Group is a multifaceted Pittsburgh-based marketing consulting firm providing senior-level marketing management services to businesses and non-profit organizations on a short or long-term basis. Core areas of service are business development strategies, website creation and management, social media management, marketing, strategic planning, and public relations. The Edmiston Group has consistently delivered and implemented real-world, proven business marketing ideas and strategies for business.